Frequently Asked Questions

Got questions? We've got answers.

What is PokéWatcher?

PokéWatcher is a real-time product monitoring platform built for trading card and hobby collectors. We scan top retailers and notify you when products drop, restock, or prices change — so you never miss a beat.

How do alerts work?

Our system continuously monitors online stores. Free users receive alerts with a short delay (1–5 minutes), while Pro users get instant alerts for maximum speed and advantage.

How are alerts delivered?

Alerts are sent via:

  • Browser Notifications — Instant when your browser tab is active
  • Email Alerts — Sent directly to your account email
  • Push Notifications — Via the iOS app
What retailers are you monitoring?

We currently monitor popular retailers including:

  • Target
  • Walmart
  • BestBuy
  • BoxLunch
  • PopMart
  • Newegg
  • GameStop

More stores are on the way as we continue to expand our integrations.

What subscription plans are available?
  • Free Plan: 3 favorites, 5 daily local checks, delayed alerts
  • Pro Plan ($4.99/month): Unlimited favorites, instant alerts, in-stock prediction, and analytics
When does billing occur?

Billing occurs monthly on the same calendar day you subscribe. Your subscription renews automatically unless canceled.

Can I upgrade or downgrade my plan?

Yes! You can change your plan anytime via the dashboard. Changes take effect in the next billing cycle.

How do I cancel my subscription?

You can downgrade to the Free plan from your Subscription page or contact our support team at support@pokewatcher.com.

What should I do if I encounter a billing issue?

Please reach out to us at support@pokewatcher.com and we'll help right away.

What are Advanced Analytics (Beta)?

Our Pro users get access to historical trends, pricing graphs, and restock behavior insights to better time purchases.

What is In Stock Prediction?

This beta feature uses machine learning to forecast when a product is likely to restock, helping you plan more effectively.

Will more retailers and products be added?

Yes! We're continuously expanding support for more stores and product lines. Let us know who you want to see tracked via our Contact page.

Is there a mobile app?

Yes! Our iOS app is available on the App Store. It supports native push alerts, favorite syncing, and dashboard management.