Frequently Asked Questions

Got questions? We've got answers.

What is PokéWatcher?

PokéWatcher is a real-time product monitoring platform built for trading card and hobby collectors. We scan top retailers and notify you when products drop, restock, or prices change — so you never miss a beat.

How do alerts work?

Favorite a retailer listing to receive restock alerts. Free restock emails have a 10-second added delay; opt-in new-product alerts have a five-minute added delay. Pro removes those delays. Browser and push restock alerts use the same delivery path on both plans. Retailer checks and delivery times vary.

How are alerts delivered?

Alerts are sent via:

  • Browser Notifications — Keep the website open and allow notifications
  • Email Alerts — Sent directly to your account email
  • Push Notifications — Via the iOS app
What retailers are you monitoring?

We currently monitor popular retailers including:

  • Target
  • Walmart
  • BestBuy
  • BoxLunch
  • Ubiquiti / UniFi

Coverage varies by product. Check each listing’s last successful check. Target checks can be delayed, and a listing does not guarantee current stock monitoring. Pokémon Center queue monitoring is currently unavailable.

What subscription plans are available?
  • Free Plan: 3 favorites, 5 daily local checks, delayed alerts
  • Pro Plan ($4.99/month): Unlimited retailer favorites, no added email or new-product alert delay, custom price ranges, and analytics. Retailer request limits still apply.
When does billing occur?

Billing occurs monthly on the same calendar day you subscribe. Your subscription renews automatically unless canceled.

Can I upgrade or downgrade my plan?

Use the Subscription page to upgrade or manage your plan. Stripe shows the effective date and any charges before you confirm a billing change.

How do I cancel my subscription?

Choose Manage Billing on your Subscription page to cancel securely in Stripe, or contact our support team at support@pokewatcher.com.

What should I do if I encounter a billing issue?

Please reach out to us at support@pokewatcher.com and we'll help right away.

What are Advanced Analytics (Beta)?

Our Pro users get access to historical trends, pricing graphs, and restock behavior insights to better time purchases.

What is In Stock Prediction?

This beta feature uses machine learning to forecast when a product is likely to restock, helping you plan more effectively.

Will more retailers and products be added?

Yes! We're continuously expanding support for more stores and product lines. Let us know who you want to see tracked via our Contact page.

Is there a mobile app?

Yes! Our iOS app is available on the App Store. It supports native push alerts, favorite syncing, and dashboard management.